Shipping policy

Shipping Policy

Royal Reign Shipping Policy

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Thank you for shopping with Royal Reign. Because many of our products are custom-made, decorated, or produced specifically for your team or organization, shipping timelines may vary depending on product type, production stage, and order size.


Processing & Production Times

Many Royal Reign products are made-to-order or custom-produced.

Estimated production timelines will vary based on:

  • product type

  • customization requirements

  • artwork approvals

  • order quantity

  • seasonal production volume

Production does not begin until:

  • artwork is approved

  • sizing is finalized

  • payment requirements are completed

Estimated production timelines are provided as guidelines only and are not guaranteed unless specifically stated in writing.


Shipping Carriers

Royal Reign ships orders using trusted carriers through ShipStation, including:

  • UPS

  • USPS

  • FedEx

  • DHL (when applicable)

Shipping carrier selection may vary depending on:

  • destination

  • package size

  • delivery speed

  • order type

Tracking information will be sent once your order ships.


Shipping Rates

Shipping rates are calculated during checkout or invoicing based on:

  • package weight

  • dimensions

  • destination

  • shipping method selected

Additional shipping charges may apply for:

  • oversized orders

  • expedited shipping

  • split shipments

  • rush production requests


United States Shipping Only

Royal Reign currently ships only within the United States.

We do not currently offer international shipping.


Team Stores & Group Orders

Orders placed through team stores may follow different production and shipping timelines than standard online orders.

Some team store orders may:

  • ship individually to customers

  • ship in bulk to coaches or program organizers

  • ship after the store closes and production is completed

Specific timelines for team stores will be communicated during the ordering process.


Delivery Estimates

Shipping transit times provided by carriers are estimates only and are not guaranteed.

Royal Reign and Rebel Sports are not responsible for delays caused by:

  • weather

  • carrier issues

  • supply chain disruptions

  • incorrect shipping information

  • missed delivery attempts


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Royal Reign is not responsible for:

  • lost packages due to incorrect addresses

  • delays caused by address errors

  • additional shipping fees resulting from returned shipments

If a package is returned due to incorrect information, additional shipping charges may apply for reshipment.


Lost or Damaged Packages

If your package arrives damaged or appears lost in transit:

  1. Contact the shipping carrier first

  2. Then email us at royalreign2026@gmail.com

Please include:

  • order number

  • tracking number

  • photos (if damaged)

Claims for damaged shipments should be submitted within 5 business days of delivery.


Questions

For shipping questions or order support, contact:

Royal Reign
Powered by Rebel Sports

Email: royalreign2026@gmail.com